FAQ | SafeStorz

Frequently Asked Questions

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Disconnect your device from the internet immediately. Change all passwords from a clean, uncompromised device. Notify your bank/IT provider if financial or business accounts are involved. SafeStorz has handled incidents where malicious ScreenConnect installs led to compromised accounts — by removing rogue software, working with banks, and hardening systems with MFA and endpoint protection.

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Frequently Asked Questions

How do I know if my data backups are working?

What safe steps should I take if I think I got hacked / remote access credential exposed?