Question 1

How do I know if my data backups are working?

Accepted Answer

SafeStorz customers get proactive monitoring — we send alerts if backups fail or replication lags. You can also request a restore test anytime for peace of mind.

Learn More About Our Managed Data Backup Services (https://www.safestorz.com/solutions/managed-data-backup)

Question 2

What safe steps should I take if I think I got hacked / remote access credential exposed?

Accepted Answer

Disconnect your device from the internet immediately. Change all passwords from a clean, uncompromised device. Notify your bank/IT provider if financial or business accounts are involved. SafeStorz has handled incidents where malicious ScreenConnect installs led to compromised accounts — by removing rogue software, working with banks, and hardening systems with MFA and endpoint protection.

View our blog on SMBs & Cyber Threats (https://www.safestorz.com/post/why-small-and-medium-sized-businesses-are-increasingly-targeted-by-cyber-threats)

Frequently Asked Questions